FAQs

Answers to all your questions about your holiday at Colwall Cottage.

Home FAQs

FAQs

You can book your holiday at Colwall Cottage here on our website, just click the Book Now button. When you find availability you will be able to click on the dates and choose the length of your stay and complete the booking form.

You will then be asked to submit a deposit payment via credit or debit card (through our PCI compliant gateway). Once this is submitted and the payment accepted, Colwall cottage is booked and will show booked on our availability calendar. Shortly afterwards you will receive a confirmation email from us detailing your booking and providing you with some useful information regarding your holiday with us.

We accept all major credit and debit cards  at no extra cost to yourself. All payments and card transactions are tokenised in the Payment gateway for complete PCI security for your complete online safety.

You may also pay by BACS transfer but please note your booking will not be confirmed until payment has been received. Unfortunately we can not accept checks

You can arrive anytime after 4pm – you will receive your check in instructions 3 days before arrival. You go straight to the Cottage. Departure time at the end of your stay is before 10am.

There is parking for three cars on the gated driveway there is a ring camera covering the gate.

If you would rather not book online please email or call us with your enquiry and we will confirm price and availability and send an email with payment instructions to confirm your booking. Please note that your booking will not be confirmed until we have received payment of a deposit.

Unfortunately we do not allow pets at Colwall Cottages.  If you require details of a local kennel or cattery please let us know.

The entire cottage has high speed Wi-Fi. The service is fast and reliable however we can not accept any responsibility for slow or no internet service during your stay,

There is a full size washer and dryer in the laundry room, There is also a clothes airer,  iron and ironing board.